Customer satisfaction surveys can be so aggravating. They usually offer some prize, such as a gift card or entry into a drawing that you have virtually no chance of winning, just to get your information to do further marketing. If you weren’t satisfied, you wouldn’t go back to that merchant anyway, and if you are satisfied, you will return. Do business one time and they want you to think you are the whole world to them, whereas they are trying to get you to return quicker than you normally would.
In reality, if you’ve bought several vehicles from a dealer and you had all the service work done there, wouldn’t you think they would know you’re satisfied? You eat regularly at a favorite restaurant and they want your opinion on something but they rarely act upon it other than responding with some boilerplate platitude email. Next time you get one of those surveys, think about why you would want to answer it. Many times, the questions have forced answers designed to impress a concept upon you that you might have issues with. Remember those surveys are just another marketing vehicle.
Government Out of Focus
I find it interesting that when different levels of government fall short financially, the programs that are most visible, most widely desired and that concern the highest number of citizens are the very ones to be affected.
For example, the State of Louisiana is threatening the TOPS program, the one program that helps all worthy students to afford college and is universally available to qualified high school graduates regardless of economic status. And of course, there are delays in processing everyday items, with concealed carry licenses among one of the latest due to lower funding of the state police (FYI: I am not a holder of or an applicant for a CCL).
Ironically, there seems to be ample funding for overtime off-duty police to check random drivers and passengers for seat belt violations or valid motor vehicle insurance proof (all in the universally used excuse of “Public Safety”).
If government, at all levels, would eliminate the truly non-governmental functions and get back to their proper focus, the revenue that excess spending has created would not be a problem. Sorry for the rant, I just had to get it off my chest.
Still continuing in the season for nice fresh fruit and veggies, we survey for some of those commonly purchased produce items. The survey was performed on Sunday, May 29 at the following locations: Albertsons-Ryan Street, Market Basket-Lake Street, Kroger-McNeese Street and Walmart-Nelson Road. The prices reported here are the posted amounts on the shelf where the product was placed for sale.
Cherries, fresh, per pound: Albertsons $5.99, Market Basket $3.99, Kroger (could not find), Walmart $4.48.
Strawberries, fresh, per 16-ounce package: Albertsons $2.99, Market Basket $2.50 (2/$5), Kroger $1.99, Walmart $2.48.
Avocados, medium size, per each: Albertsons $.50 (2/$1), Market Basket $.78, Kroger $.69, Walmart $.50.
Bananas, fresh, per pound: Albertsons $.49, Market Basket $.49, Kroger $.49, Walmart $.54.
Sweet corn, fresh, per ear: Albertsons $.34 (3/$1), Market Basket $.50 (4/$2), Kroger $.34 (6/$2.00), Walmart $.25.
Asparagus, fresh, per pound: Albertsons $3.49, Market Basket $3.99, Kroger $2.99, Walmart $2.97.